Industry: Optometry / Eye Care

Location: Southeastern United States


Our team built out the network and security stack, diagnosed the outage same-day, and — once the backup issue was traced to a scheduling conflict — resolved it by moving the backup window outside business hours.

Result


What started as a multi-week buildout has settled into routine, low-touch support: a handful of standard requests a month, with real i



"Setting up new IT from scratch while running a practice could have been a headache, but our team handled it — new network, new security tools, all working. When something did come up, like an outage or a backup that wasn't running right, they found it and fixed it quickly. Now our IT just works in the background, which is exactly what we wanted."


— Practice Owner, Optometry Practice, Southeastern United States